Returns and Refunds Policy

Thank you for shopping at webcam shop.

Returns

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Please contact us before you send the product:

    By phone number: +41 56 500 50 20

    By email: info@photo-webcam.shop

Send the product with its original packing and invoice to:

avisec ag
Rugghoelzli 2
5453 Remetschwil
Switzerland

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from webcam shop.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +41 56 500 50 20

By email: info@photo-webcam.shop